Frequently Asked Questions

Everything you need to know about shopping with Marena

How long does shipping take and what are the costs?

Standard shipping typically takes 3-5 business days within the continental US. We offer free shipping on all orders over $75, while a flat rate of $7.95 applies to orders below that threshold.

What is your return policy for fashion items?

We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label. Please note that final sale items are not eligible for return.

How do I ensure I choose the right size?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the most accurate fit.

What payment methods do you accept?

Marena accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Where are Marena garments manufactured?

We partner with ethical factories in Italy and Portugal that prioritize sustainable production methods and fair labor practices. You can find specific origin details on each product's description tab.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 60 minutes of placement by contacting our support team or through your account dashboard.